Effective from: 25.07.2026
Welcome to Solessa's online store. By using our online store, you agree to these terms of service.
1. Company Information
Solessa
Business ID: 3638682-2
Email: info@solessa.fi
Domicile: Finland
2. Ordering
Products are ordered by adding them to the shopping cart and completing the payment at checkout.
Ordering requires providing correct contact information. You will receive an order confirmation by email after a successful order.
3. Prices
All prices are quoted in euros (€).
Prices include the current value-added tax, if applicable.
We reserve the right to change prices.
4. Payment
Payment is made through the secure payment methods offered in the online store.
Order processing begins after payment confirmation.
5. Delivery
Deliveries are subject to the online store's delivery terms.
6. Returns
Returns are subject to the online store's return and refund policy.
7. Product Information
We strive to present product images and information as accurately as possible.
As some products are handmade or produced in small batches, there may be minor individual differences in products. These are part of the product's nature and are not defects.
8. Limitation of Liability
Solessa is not responsible for delays or damages caused by force majeure, such as natural phenomena, labor disputes, or unexpected disruptions in transportation services.
9. Data Protection
Personal data is processed in accordance with the privacy statement.
10. Applicable Law
These terms of service are governed by Finnish law.
Any disputes will primarily be resolved through negotiation. Consumers have the right to refer the matter to the Consumer Disputes Board.